Why training and development is so important for the quality of service provided in the public sector in Sri Lanka?
There are different weaknesses in
the Sri Lankan public sector and training and development can
be used to overcome these
weaknesses. The public sector is suffered by inefficient administration
and bureaucracy where they need
proper leadership training in running the public sector. As well
the HR practices also not happen
as intended in the public sector of Sri Lanka which is highly
corrupted and the higher
positions are mostly filled according to the will of the politicians rather
than having a genuine selection
process. Therefore, these areas need to be changed and there
should be proper training on how
things need to be changed where training and development can
have a big impact.
Lack of efficiency is another
weakness in the public sector of Sri Lanka. In any country the
purpose of public sector is
social welfare rather than achieving profits. Since unlike the private
sector employees tend to be less
efficient and to overcome this employee attitude need to be
changed first with proper
training and development. Employees lack the motivation to provide a
better help to community whereas
training and development might help creating this motivation.
Moreover, the knowledge of
information technology in the public sector of Sri Lanka is very low
and most of the employees who
work in government offices have little ideas on how they can
improve their work in public
sector using technology. Therefore, much of the time of both the
employees and the people being
wasted and it also slows down all the processes creating
inefficiencies. Therefore,
providing proper and practical training to the employees in the public
sector on information and
communication technology training to overcome above shortcomings.
As well public sector faces the
problem of delayed decision making (Googlesir.com, 2022)
which is caused by different
factor such as not having proper personal interest and responsibility
for making decisions. The
weakness in decision making in public sector is a loss to the country.
since decision making needs to be
streamlined by providing proper training to the public sector
administration staff.
Moreover, unlike in the private
sector in public sector it does not put much attention or efforts
toward towards innovations since
less contributing towards economic development
(Googlesir.com, 2022). Most of
the time public sector have a monopoly where it lacks
competition. Due to this public
sector does not worry about innovations to reduce cost and
maximize profits. In Sri Lankan
public sector this issue exists and it makes the public sector
bears a higher amount of money
due to the existing outdated processes. Therefore, training and
development can motivate
employees in the public sector to boost innovation in the public
sector. Training and development
is not just about gaining knowledge about certain employment
needs but it also builds the
attitudes needs to convert the work place to a better one.
Since training and development
can be used as a method to overcome the inefficiencies and
issues in the public sector.
References
googlesir.com. (2021). 17 Major Problems of Public Sector in Economy (With Examples). Available: https://www.googlesir.com/major-problems-of-public-sector/.
Last accessed 14 June 2022.
Very relatable to the Nigerian community. lol
ReplyDeletegood content! nice
ReplyDeleteReally good content, was searching for this!!! :)
ReplyDeleteReally informative content 👍
ReplyDeleteSuperb article
ReplyDeleteInteresting Article
ReplyDelete